FAQ

Frequently Asked Questions

What is a Home Warranty?

A home warranty is a service contract that covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear.

What is the Process to File a Claim?

To file a claim when you have a home warranty you can go online or call by phone to start the process . You tell them the issue, the warranty company will send out a technician and get a diagnoses. Once they approve the claim, you pay your service fee and t hey pay the rest,

Is There an Age Limit for Systems and Appliances?

There is no age limit for systems or appliances. As long as they are fully functional, they are covered. Age can limit the type of coverage that is offered.

What is Not Covered?

Structural issues, pre-existing issues, improper maintenance, and damage from pests or natural disasters would not be covered. Cosmetic damage, items that already have warranty coverage will also not be covered.